Global Product Confidence
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Services and Programs

We help product-based businesses manage risk across the full lifecycle, from product development through to global market access and ongoing compliance.

Product Risk Across the Full Lifecycle

Jump to: R&D & New Products | New Markets | Operational Excellence | Programs 
 
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R&D & New Products

Global Product Confidence helps businesses integrate regulatory, technical, and market access requirements into product development from the outset, reducing rework, delays, and development risk.

R&D or New Product Regulatory Strategy Program

Aligns product development with regulatory and market requirements early in the process.

This program supports both:
  • New product development
  • R&D projects, including those supported under the MBIE New to R&D Grant

Key outcomes:
  • Clarity on applicable regulations and standards
  • Early identification of product risks
  • Structured product compliance pathway supporting successful global market entry

Starting from NZD 3,450 + GST*
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Comprehensive R&D Launchpad Bundle

Combines regulatory strategy with Lean R&D system design to support complex product development and validation.

Key outcomes:
  • Clear regulatory and development pathway across development, testing, and validation phases
  • Improved capability to manage R&D and product risk internally
  • Reduced risk of delays, rework, and failed validation

Includes:
  • Product classification and regulatory mapping
  • Testing and verification planning
  • Structured Lean R&D and product development systems
  • Documentation and reporting framework for ongoing development

Starting from NZD 7,450 + GST*
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New Markets

Global Product Confidence supports both initial market entry and ongoing regulatory alignment as products and regulations evolve.

Global Market Entry & Compliance Strategy

Helping businesses navigate international markets with clarity on requirements, evidence expectations, and the most efficient pathway to compliance.

We support entry into key regulated markets, including:
  • Australia & New Zealand
  • European Union (CE marking)
  • United Kingdom (UKCA marking)
  • United States (FCC and related requirements)
  • Canada (ISED and related requirements)
  • Other international markets as required

Key outcomes:
  • Clear regulatory pathway for each target market
  • Defined technical evidence, testing, and documentation requirements
  • Reduced risk of delays, redesign, or failed certification outcomes

Additional support:
For businesses entering the European Union and United Kingdom, an Authorised Representative (AR) may be required to act as your legal point of contact within the EU.
We support you in identifying when this is required and can connect you with trusted AR providers as part of your market entry strategy.

Starting from NZD 3,800 + GST* for a single market
Additional markets starting from NZD 2,040 + GST* each


Pricing varies based on product complexity and regulatory classification.
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Operational Excellence 

Global Product Confidence helps businesses improve internal systems and documentation to manage product risk and ensure sustained market access.

Product Risk & Operational Systems

Helping businesses integrate systems and processes that manage regulatory and product changes proactively.

Key outcomes:
  • Ongoing regulatory alignment as standards change
  • Early identification of emerging compliance risks
  • Strengthened product, quality, and compliance systems
  • Reduced risk of in-market issues, recalls, or disruptions

Engagement approach:
Projects are tailored based on product complexity, regulatory exposure, and the maturity of existing systems. Engagements typically begin with an initial systems review to define priorities and scope.
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Not sure where to start?
If you’re unsure which service is the right fit, we can start with a short discussion to clarify your current risks and priorities.
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Smart Risk Playbook Programs

These programs help businesses build internal capability, strengthen product risk management systems, and develop more structured approaches to global market access and compliance.

Choose between a group-based learning program or a tailored one-to-one engagement, depending on the level of support and implementation required.


Smart Risk Playbook - Group Program

A structured, small-group program based on the five-step Smart Risk Playbook framework, helps business leaders apply structured product risk management principles across product development, manufacturing, and market access activities.

Ideal for businesses wanting to strengthen their approach with self-directed implementation.

Key outcomes:
  • Clear understanding of product risk across the lifecycle
  • Structured framework tailored to your business context
  • Defined action plan to improve product risk management

Includes:
  • 6 × 90-minute online group sessions (max 8 participants)
  • A copy of The Smart Risk Playbook
  • Peer discussion and shared insights

NZD 950 + GST* per person
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Smart Risk Playbook - Tailored Program

A structured, one-to-one program develops and embeds a product risk management strategy tailored to your business and markets.

Ideal for businesses requiring a practical, integrated approach aligned to their risks, products, and operations.

Key outcomes:
  • Business-specific product risk management strategy
  • Clear integration into existing operations and decision-making
  • Improved confidence in managing product, compliance, regulatory, and market-entry risks

Includes:
  • 6 × 90-minute one-to-one sessions
  • A copy of The Smart Risk Playbook
  • Customised tools, templates, and frameworks
  • Tailored guidance aligned to your products and markets

NZD 5,750 + GST*

Optional: Implementation Support


Extends the tailored program into implementation, supporting adoption across teams and processes.

Includes:
  • 12 × 45-minute monthly implementation sessions
  • Ongoing support for decision-making, prioritisation, and problem-solving
  • Guidance to ensure systems are adopted and sustained

Add NZD 4,500 + GST*
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Not sure which program is right for your business?

We can help you determine the best approach based on your current products, risks, and stage of development.

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*GST excluded for non-New Zealand businesses.
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